Known Issues

Current Known Issues

Tool Affected Roles Issue Workarounds
Assignments Instructors, other site maintainer roles Creating an assignment and then editing that assignment to turn it into a group-submission assignment, or creating a group-submission assignment and then editing that assignment to turn it into an individual assignment may cause unintentional and irreversible issues. Create a new assignment with the correct settings (rather than changing the assignment's settings between individual- and group-submissions).
Assignments Instructors, other site maintainer roles When uploading an archive file (using the "Bulk Upload" option) to an assignment using Turnitin, the default pre-created inline submission text file (for text normally entered into the text editor on the submission page) is not submitted to Turnitin. In the archive file, copy the existing "studentsName_submissionText.html" file for each student into each student's "Submission attachment(s)" folder and put the inline submission into that "submissionText.html" file.
-- Everyone If you are sending an email to your instructor or someone from your class using a contact from your email address book, the display name of the recipient (in the "To" field) might be different than the recipient's actual email address. Therefore, you might send the message to an unchecked email address.

Always check the full email address of anyone you are emailing to ensure your message gets to the correct destination.

-- Everyone If you reply to an email originally sent to you by OWL, the display name of the recipient (in the "To" field) might be different than the recipient's actual email address. Therefore, you might send the message to an unchecked email address.

Always check the full email address of anyone you are emailing to ensure your message gets to the correct destination.

Lessons Instructors, other site maintainer roles The "Add Question" option does not always record student answers.

Please use another tool, such as Polls or Tests & Quizzes, to ask questions.

Gradebook Instructors, Grade Admins Instructors and Grade Admins do not see the "Submit" and "Approve" buttons for their sections when they are not enrolled in the first section listed on the Final Grades page of a cross-listed course site.

On the Final Grades page, select the course section that you want to submit or approve grades from the dropdown. Next, go to the Grades page and then go back to the Final Grades page.

The Final Grades page should remember the course section that you previously selected and the Submit and Approve buttons should appear, as appropriate.

Gradebook Instructors, Grade Admins The grade submission revision PDF file (linked from the Final Grades page) does not bold changes anymore.

The changes are bolded when the submission has been "Submitted" - before it has been "Approved". Download and save the PDF file before approving the grade submission.

Lessons Everyone Page icons appear as boxes.

This is a browser caching issue. Clear your cache or hard-refresh your browser.

 

Resolved Issues

Tool Issue Status
Forums Forum discussions do not wrap on mobile devices Resolved - December 2017
Lessons Embedded HTML modules and pages do not load content in Lessons Resolved - October 2017

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